What's in the note: what you typed, cleaned twice — once on your own computer, before you see it, and again when it reaches us — and shown to you on screen before you send it.
What's in the technical details: around 60 small pieces of information about how the app was used — things like which screen you were on, how many items were found, your app and Windows version, and how large the document was. Each one is a category, a count, or a version number, never free text — none of them can hold a name, a document, or a file path, because the fields they're built from don't have room for that kind of thing.
How long we keep it: 30 days, then it's deleted automatically.